Residential Tech Support
Tech support that comes to you.
Whether your Wi-Fi keeps dropping, your computer is acting up, or you want your smart home to actually work — I'll come to you, fix it right, and explain what I did in plain English.
Network & Wi-Fi
Mesh, routers, coverage
Hardware & Repair
Diagnostics, upgrades
Smart Home
Devices, automation
Device Setup
Migration, configuration
Services
What I can help with
Network Design & Setup
Plan and build a reliable home network with proper coverage, segmentation, and security — from routers to mesh systems.
- Router and modem setup and optimization
- Mesh Wi-Fi system installation (Eero, Orbi, Google Nest)
- Network segmentation for IoT and guest devices
- Dead zone elimination and coverage mapping
- Basic network security hardening
- Wired Ethernet runs for gaming, streaming, or home offices
Hardware Diagnostics & Repair
Diagnose and resolve hardware issues across computers, peripherals, and devices so your technology works when you need it.
- Slow computer diagnosis and performance tuning
- Virus, malware, and bloatware removal
- Storage upgrades (SSD replacement, external drives)
- RAM and hardware component assessment
- Printer, monitor, and peripheral troubleshooting
- Data backup setup and recovery guidance
Smart Home & Platform Integrations
Connect and configure smart devices, voice assistants, and home automation platforms into a seamless, unified experience.
- Smart speaker and display setup (Alexa, Google Home, Apple HomePod)
- Smart lighting, plugs, and thermostat configuration
- Doorbell cameras and security camera installation
- Home automation routines and scenes
- Multi-platform device integration and troubleshooting
- Smart TV and streaming device setup
New Device Setup & Migration
Get your new computer, phone, or tablet set up properly from day one — with your files, apps, and preferences transferred over.
- New PC or Mac setup and account configuration
- Data and settings migration from old devices
- Software installation and license transfer
- Email and cloud account setup (Microsoft 365, Google)
- Printer and peripheral pairing
- Security software and backup configuration
Process
How a visit works
Book online or call
Describe what's going on and pick a time that works for you. Same-week appointments usually available.
I come to you
I arrive at your home with the tools and parts needed for most common repairs and setups.
We fix it together
I explain what I'm doing as I work, so you understand your own technology — not just that it's fixed.
Follow-up included
If something comes up after the visit, reach out. I stand behind my work.
My approach
No jargon. No judgment. Just results.
I've been helping people with their home technology for years. I know that most tech problems feel more frustrating than they should — and that the last thing you need is someone making you feel bad for not knowing the answer. I explain what I find, what I'm doing, and why, so you leave the visit more confident about your own setup.
Service area
I provide in-home tech support throughout Pierce and Kitsap Counties in Washington State. Not sure if you're in range? Reach out and I'll let you know.
Ready to get your tech sorted?
Book a visit online or send a message describing what's going on. I'll get back to you within one business day.