Principal Technology Consultant
Megan Bennett
Bridging High-Level Strategy with Direct, End-User Technical Support.
Background
My experience spans from enterprise operations, cybersecurity, compliance, and Microsoft 365 administration to hands-on technical support and troubleshooting. I believe technology should be easy to understand, secure, and empowering. Whether I'm helping a business strengthen its security or helping someone connect their printer, I focus on clear communication, practical solutions, and building confidence through technology.
Friendly & Approachable
Technology can be frustrating, but it doesn't have to be. My goal is simple: provide honest advice, thoughtful support, and solutions that help people feel confident using the technology they rely on every day.
At Raven Ridge Technology
I combine enterprise-level technology and security experience with the personalized service of a trusted local advisor. From cybersecurity and business operations to everyday tech support, I help individuals and small businesses navigate technology with confidence. My approach is built on patience, plain-language conversations, and practical solutions that make technology work for people, not the other way around.
Services
Service offerings
Two distinct service tracks. Enterprise-grade Microsoft 365 consulting for businesses, and hands-on in-home tech support for individuals and families in Pierce & Kitsap Counties.
Track 01
Microsoft 365 Consulting
Zero Trust & Security Governance
Connect Entra, Intune, Defender, and Purview into a coordinated security model — verifying identity, device health, and data sensitivity before access is granted.
Microsoft Purview Compliance & Data Protection
Protect sensitive information through classification, sensitivity labels, DLP, retention, audit logging, and insider-risk controls.
Microsoft Entra Identity & Access Governance
Reduce excessive access through Conditional Access, risk-based authentication, access reviews, lifecycle governance, and least-privilege roles.
Business Email & Website Security
Protect against impersonation, phishing, and brand abuse with email authentication (SPF, DKIM, DMARC), domain hardening, and vulnerability assessments.
Security & Compliance Advisory
Practical policies, vendor oversight, and compliance readiness — without the overhead of a full-time security team.
AI & Emerging Threat Protection
Address AI-driven risks — deepfake impersonation, AI-generated phishing — with governance policies and monitoring practices to stay ahead.
Continuous Security Management
Ongoing security posture management, quarterly reviews, threat intelligence briefings, and continuous improvement planning.
Track 02
In-Home Tech Support
Network Design & Setup
Reliable home networks with proper coverage, segmentation, and security — from routers to mesh systems.
Hardware Diagnostics & Repair
Diagnose and resolve hardware issues across computers, peripherals, and devices so your technology works when you need it.
Smart Home & Device Integration
Set up and connect smart home devices, voice assistants, streaming, and automation systems that actually work together.
Device Setup & Training
Get new devices configured, data transferred, and learn how to use them confidently — phones, tablets, computers, and more.
We don't just use AI — we make it safe, predictable, and aligned with your business. Let's start with a discovery call.